Terms of Service
Last Updated: July 28, 2026
These Terms of Service (the “Terms”) are a binding agreement between you (“you” or “User”) and LiveLineIQ, Inc., a Delaware corporation (“LiveLineIQ,” “we,” “us,” or “our”). These Terms govern your access to and use of our website (livelineiq.com), our mobile applications, and related products, features, and functionality (collectively, the “Service”). By creating an account, installing or using the app, or clicking to accept, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
IMPORTANT NOTICE ABOUT INFORMATION AND MODEL OUTPUTS: THE SERVICE PROVIDES SPORTS INFORMATION, ANALYTICS, AND MODEL-GENERATED CONTENT FOR YOUR INDEPENDENT CONSIDERATION ONLY. LIVELINEIQ IS NOT A SPORTSBOOK, DOES NOT ACCEPT OR PLACE WAGERS, AND DOES NOT GUARANTEE ANY OUTCOME, PROFIT, OR RESULT. MODEL OUTPUTS MAY BE INACCURATE OR INCOMPLETE. YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN DECISIONS AND FOR COMPLYING WITH THE LAWS THAT APPLY TO YOU.
IMPORTANT ARBITRATION NOTICE: SECTION 17 CONTAINS A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A JURY TRIAL WAIVER, SUBJECT TO YOUR RIGHT TO OPT OUT. PLEASE READ IT CAREFULLY.
1. Definitions
“Account” means your registered account for the Service. “Content” means the sports data, model-generated signals, ratings, alerts, projections, performance information, and other information made available through the Service. “Subscription” means a paid plan providing access to additional Content or features.
2. Eligibility, Territory, and Accounts
2.1 U.S. focus. The Service is intended for users in the United States. You may not use the Service where prohibited by applicable law.
2.2 Age. You must be at least 21 years old (or the age of majority in your state, if higher) and able to form a binding contract to use the Service. The Service is not directed to anyone under 21. The Content is not intended for use in connection with wagering by anyone under the minimum legal wagering age in their jurisdiction, which is 21 in most U.S. states, and you may not act on any Content unless you meet the legal wagering age where you are located.
2.3 Lawful use. Sports wagering is not legal in all jurisdictions, its legal status varies by jurisdiction and changes over time, and the availability of the Service in a jurisdiction is not a representation that wagering is lawful or available there. You are solely responsible for complying with all laws that apply to you, including any laws governing whether, where, and on what events you may lawfully wager.
2.4 Accounts and security. You agree to provide accurate, current information, keep it current, and maintain the confidentiality of your credentials. Accounts are personal to you and may not be shared, resold, or transferred, and you are responsible for all activity under your Account. We may limit each person to one Account. Notify us promptly at appsupport@livelineiq.com of any suspected unauthorized use.
2.5 Restricted parties. You represent that neither you nor any person acting on your behalf is identified on any U.S. government restricted-party or sanctions list, and that you will not use the Service from any embargoed jurisdiction.
3. Informational Service Only; Not a Sportsbook
LiveLineIQ is an information and analytics service. It provides Content that you may consider in your sole discretion. LiveLineIQ is not a sportsbook, casino, gaming operator, or wagering platform. We do not: (a) accept, place, process, transmit, settle, or facilitate any bet or wager; (b) hold, custody, or transfer betting funds or pay winnings; (c) set, book, or underwrite odds or lines; (d) open or maintain sportsbook or wagering accounts; or (e) operate any wagering market or platform. The Service does not enable you to place a bet, and we are not a party to any wager you may place with any third party.
No gambling or real-money gaming takes place on or through the Service, and we offer no wagers, contests of chance, prizes, or payouts. The Content is for informational and entertainment purposes only. It is not betting, gambling, financial, investment, legal, or tax advice, and it is not a recommendation, solicitation, or instruction to place any particular wager. You are solely responsible for evaluating the Content independently before acting on it.
4. No Guarantees; Performance Information
Any win/loss record, expected value (“EV”), return on investment (“ROI”), star rating, model grade, historical result, or other performance metric we display reflects historical or modeled performance of LiveLineIQ’s models or Content, not the results of any user. We do not guarantee any outcome, profit, accuracy, win rate, ROI, or result, and we do not guarantee that any odds, line, market, or opportunity referenced in the Content is or will remain available.
Some Content is generated using automated and statistical models and is inherently probabilistic. It may contain errors, omissions, or inaccuracies and may not reflect current events, injuries, or market changes. You must independently verify any Content, including any odds or line, before relying on it, and you assume all risk for decisions you make based on the Content. Past or modeled performance does not guarantee future results, your results may differ materially, and sports wagering involves risk and you may lose money. You should never wager more than you can afford to lose.
5. Responsible Gaming
We support responsible gaming. Betting involves financial risk and can be addictive. If you or someone you know may have a gambling problem, help is available. In the United States, call or text 1-800-GAMBLER, or visit www.responsiblegambling.org. If you have enrolled in a self-exclusion program or are otherwise prohibited from wagering, you should not use the betting-related features of the Service. You may disable alerts and marketing communications at any time in the app settings and as described in the “Communications Choices” section of our Privacy Policy.
6. Subscriptions, Billing, and Auto-Renewal
6.1 Subscriptions. The Service may be offered through free and paid tiers and, where offered, one-time or per-sport access. Paid tiers provide access to additional Content, features, sports, or alerts. Paid tiers do not provide “better,” “safer,” or “more profitable” picks, and we do not guarantee any specific number or frequency of alerts.
6.2 Billing through app stores. If you purchase a Subscription through an app store (such as the Apple App Store), payment is charged to your app store account, and billing, renewals, cancellations, and refunds are governed by that app store’s terms in addition to these Terms. Auto-renewable Subscriptions renew automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. You can manage or cancel in your app store account settings. Deleting the app does not cancel a Subscription.
6.3 Billing on our website. If you subscribe through our website, you authorize us and our payment processor (QuantumPay) to charge your payment method the disclosed fee on a recurring basis until you cancel. Before you purchase, we will present the material terms, including the price, billing frequency, and renewal terms, obtain your affirmative consent, send a confirmation and receipt, and send any renewal or cancellation reminders required by law. You may cancel at any time through your account settings, effective at the end of the then-current billing period.
6.4 Taxes. Fees exclude applicable taxes, for which you are responsible, and we may collect and remit taxes where required by law.
6.5 Price and plan changes. Prices, tiers, and features may change. We will give notice of a price change before it takes effect, and your continued use after it takes effect constitutes acceptance.
6.6 Free trials. If a free trial is offered, unless you cancel before it ends, it will convert to a paid Subscription at the disclosed price. Trial terms are presented at sign-up.
6.7 Refunds; chargebacks. Except where required by law or by the applicable app store’s policy, payments are non-refundable and there are no refunds or credits for partial periods. If you initiate an improper chargeback or payment reversal, we may suspend your Account and recover related costs to the extent permitted by law.
6.8 Billing disputes. To the extent permitted by law, billing disputes must be submitted to appsupport@livelineiq.com within 60 days of the disputed charge; disputes submitted after that period may be declined.
7. Acceptable Use; Prohibited Conduct
You agree not to, and not to permit any third party to:
- (a) use the Service to place, accept, broker, or facilitate any unlawful bet or wager, or to engage in any unlawful gambling activity;
- (b) scrape, crawl, harvest, copy, mirror, frame, redistribute, sell, sublicense, rent, or commercially exploit the Service or any Content (including model outputs, signals, ratings, and performance data) except as expressly permitted;
- (c) reverse engineer, decompile, or attempt to derive the underlying models, source code, or algorithms, or use the Content to build or train a competing product or model;
- (d) probe, manipulate, or attempt to extract or interfere with any artificial-intelligence or model feature, including through prompt injection, jailbreaking, or model-extraction techniques;
- (e) circumvent access controls, rate limits, paywalls, or security features, or access the Service through automated means without our written consent;
- (f) misrepresent your age, location, or identity, or use the Service where prohibited; or
- (g) engage in fraud, harassment, impersonation, or other unlawful or abusive conduct, transmit malware, interfere with the Service, or infringe the rights of others.
8. Monitoring, Enforcement, and Legal Process
We are not obligated to monitor use of the Service, but we may monitor available signals (such as usage and billing patterns, security signals, and abuse reports) to detect fraud, abuse, security threats, or violations of these Terms. We may preserve, access, use, or disclose information where required or permitted by law, subpoena, court order, or other valid legal process, or where we have a good-faith belief it is necessary to protect the rights, safety, or security of LiveLineIQ, our users, or the public. We may take enforcement action as we deem reasonably necessary and permitted by law, including warning, rate-limiting, suspending features, and suspending or terminating Accounts.
9. Intellectual Property; User Content; Data
9.1 Our intellectual property; license to you. The Service and all Content, software, models, and materials we provide, and all intellectual property rights in them, are owned by LiveLineIQ or its licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service and Content for your personal, non-commercial use. All rights not expressly granted are reserved.
9.2 Your content. As between you and us, you retain ownership of the content you submit to the Service (“User Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, and use User Content solely to provide, secure, support, and improve the Service, enforce these Terms, and comply with law. We will not use identifiable User Content to train or fine-tune machine-learning or AI models unless we clearly disclose that use and obtain any legally required consent.
9.3 Aggregated data; operational data. We may create and use aggregated and de-identified data derived from use of the Service for any lawful business purpose, including analytics and improving the Service and our models, provided it does not identify you; de-identification is the sole pathway from User Content to data we may own, and we will not attempt to re-identify it. We own the logs, telemetry, usage metrics, and security data generated in operating the Service, which are not User Content. This Section survives termination.
9.4 Third-party names and marks; no affiliation. Team, league, player, college, sportsbook, and other third-party names and marks are the property of their respective owners and are used for identification and informational purposes only. LiveLineIQ is independent and is not affiliated with, endorsed by, sponsored by, or associated with any sports league, team, athlete, college, governing body, or sportsbook.
9.5 Feedback. If you provide feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use them for any purpose without restriction or compensation.
10. Third-Party Services, Links, and Sportsbooks
The Service may reference, or link to, third-party websites, sportsbooks, data providers, or services that we do not control. We are not responsible for third-party content, products, services, odds, availability, or terms, and a reference or link is not an endorsement. If you choose to wager, you should use only lawful, regulated sportsbooks available in your jurisdiction, and your use of any third party is governed by that third party’s terms. Some events or markets referenced in the Content (including certain college markets and player props) may be restricted or unavailable in your jurisdiction; you are responsible for confirming availability and legality before acting. If the Service offers links or features that open a third-party sportsbook with a market, selection, or other wager details pre-filled, those features depend on third-party systems we do not control; we do not warrant the accuracy, availability, or completeness of any odds, line, or wager details transmitted or displayed, and you are solely responsible for reviewing and confirming all wager details directly in the sportsbook before placing any bet. You release LiveLineIQ from any claim or liability arising out of your dealings with, or use of, any third-party sportsbook, data provider, website, or service.
11. Beta and Pre-Release Features
We may offer features or versions identified as beta, preview, test, or early access, including pre-release builds distributed through TestFlight or similar programs (“Beta Features”). Beta Features are provided “AS IS,” may change or be withdrawn at any time, may contain errors, and are our confidential information. We make no warranties regarding Beta Features, and your use is at your own risk.
12. Copyright Complaints (DMCA)
If you believe content on the Service infringes your copyright, send a notice to our designated agent at appsupport@livelineiq.com that includes: (a) a description of the copyrighted work; (b) identification of the material claimed to be infringing and information reasonably sufficient to locate it; (c) your contact information; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in the notice is accurate; and (f) your physical or electronic signature. We may remove or disable allegedly infringing material and terminate the accounts of repeat infringers.
13. Term; Termination; Survival
13.1 By you. You may stop using the Service and close your Account at any time in the app settings or by contacting us. Closing your Account does not entitle you to a refund of prepaid fees except as provided in Section 6.7 (Refunds; Chargebacks) or the applicable app store’s policy, and you remain responsible for charges incurred before closure.
13.2 By us. We may suspend or terminate your Account or access to all or part of the Service, with or without notice, if you breach these Terms, if we reasonably suspect fraud, abuse, or unlawful activity, if required by law, or as described in Section 8 (Monitoring, Enforcement, and Legal Process). We may also discontinue the Service or any feature.
13.3 Effect; survival. On termination, your license to use the Service ends and you must stop using it. Sections that by their nature should survive do survive, including Section 1 (Definitions), accrued payment obligations under Section 6 (Subscriptions, Billing, and Auto-Renewal), Section 9 (Intellectual Property; User Content; Data), the release in Section 10 (Third-Party Services, Links, and Sportsbooks), and Sections 14 (Disclaimers of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 17 (Dispute Resolution; Arbitration; Class Action Waiver), and 20 (General Provisions).
14. Disclaimers of Warranties
THE SERVICE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE OR CONTENT (INCLUDING ANY PICK, SIGNAL, RATING, EV, ROI, OR PERFORMANCE METRIC) WILL BE ACCURATE, COMPLETE, RELIABLE, TIMELY, AVAILABLE, OR WILL PRODUCE ANY OUTCOME, PROFIT, OR RESULT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOU USE THE SERVICE AND CONTENT AT YOUR OWN RISK.
15. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LIVELINEIQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS (THE “LIVELINEIQ PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST WINNINGS, GAMBLING OR BETTING LOSSES, LOST DATA, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR CONTENT, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY. THE AGGREGATE LIABILITY OF THE LIVELINEIQ PARTIES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING FOR FRAUD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
16. Indemnification
To the fullest extent permitted by law, you will defend, indemnify, and hold harmless the LiveLineIQ Parties from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service, your wagering or other decisions, your User Content, your violation of these Terms, or your violation of any law or third-party right.
17. Dispute Resolution; Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
17.1 Informal resolution. Before starting an arbitration, the complaining party will send written notice of the dispute (to us at appsupport@livelineiq.com) and the parties will attempt good-faith resolution for 30 days.
17.2 Binding arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will be held in the county of your residence or another mutually agreed location, or by video or telephone where available. Judgment on the award may be entered in any court of competent jurisdiction. This Section is governed by the Federal Arbitration Act, and, to the extent permitted by applicable law, the arbitration and award will be kept confidential.
17.3 Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and brought in court, and the rest of this Section will continue to apply. Whether the class-action waiver is enforceable is for a court, not the arbitrator, to decide.
17.4 Mass-arbitration protocol. If 25 or more substantially similar demands are filed against LiveLineIQ within a 60-day period, the AAA’s Mass Arbitration Supplementary Rules will apply to the extent applicable, and the parties agree to a bellwether process: up to 10 claims (5 selected by each side, or as otherwise agreed) will be arbitrated first as bellwether cases, and all other claims will be stayed, with their filing fees not due until they proceed. The results may inform resolution of the remaining claims through negotiation, mediation, or further individual arbitration. If the remaining claims are not resolved within 60 days after the bellwether cases conclude, each may proceed in individual arbitration. Nothing in this Section prevents an individual claim in small-claims court.
17.5 Jury trial waiver. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT, YOU AND WE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY.
17.6 Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access.
17.7 30-day opt-out. You may opt out of this arbitration agreement within 30 days after first accepting these Terms by sending written notice to appsupport@livelineiq.com stating your name and intent to opt out. Opting out does not affect the other provisions of these Terms.
17.8 Time to file. To the extent permitted by law, any claim arising out of or relating to these Terms or the Service must be filed within one year after the claim arises, or it is permanently barred. This period is tolled while the parties engage in the informal resolution process described in Section 17.1 (Informal Resolution).
18. Changes to the Terms or Service
We may modify these Terms or the Service from time to time. If we make material changes to these Terms, we will provide notice (for example, in the app or by email) and update the “Last Updated” date, and the changes will take effect on the date stated in the notice. Changes do not apply retroactively to a dispute of which we had notice before the change. Your continued use after changes take effect constitutes acceptance.
19. App Store Terms
If you access the Service through an app obtained from an app store (including the Apple App Store), the following also apply. These Terms are between you and LiveLineIQ only, and not with the app store provider, and the app store provider is not responsible for the app or its Content. The app store provider has no obligation to provide maintenance or support for the app. To the extent permitted by law, the app store provider has no warranty obligation with respect to the app, and any claims relating to the app (including product liability, legal or regulatory compliance, and intellectual-property claims) are our responsibility and not the app store provider’s. You represent that you are not located in an embargoed country and are not on any U.S. Government restricted-party list. If you obtained the app from the Apple App Store: Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you, and your use of the app must comply with the App Store Terms of Service and the Usage Rules in Apple’s Licensed Application End User License Agreement. If you obtained the app from another app store, your use of the app must comply with that app store’s terms of service.
20. General Provisions
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede prior agreements, except for any separate written agreement signed by both parties.
Governing law; venue. These Terms, and any dispute not subject to arbitration, are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. For claims not subject to arbitration, the exclusive venue is the state and federal courts located in Maricopa County, Arizona, and each party consents to personal jurisdiction there.
Severability. If any provision is unenforceable, it will be reformed to the minimum extent necessary, and the remaining provisions remain in effect.
Waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
Assignment. You may not assign these Terms without our consent; we may assign them, including in connection with a merger, reorganization, or sale of assets.
Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Export controls and sanctions. You will not use the Service in violation of U.S. export-control or sanctions laws, and you represent that you are not on any U.S. restricted-party list or located in an embargoed jurisdiction.
Electronic communications. You consent to receive these Terms, the Privacy Policy, notices, and other communications electronically, and you agree that electronic delivery satisfies any requirement that a communication be in writing.
No third-party beneficiaries. There are no third-party beneficiaries of these Terms except Apple as stated in Section 19 (App Store Terms).
Notices. Notices to us must be sent to appsupport@livelineiq.com; notices to you may be provided in the app or by email.
Notice to California users. Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210, to resolve a complaint regarding the Service or to receive further information regarding use of the Service.
21. Contact
LiveLineIQ, Inc.; support, legal, privacy, and copyright inquiries: appsupport@livelineiq.com.